Straight answers to fair questions.
Services, projects, pricing, timelines, AI-assisted tools, ownership, and refunds — answered plainly.
About Agent Design
What does Agent Design do?
Agent Design creates brand identities, custom websites, digital product interfaces, AI-native user experiences, motion systems, design systems, and creative direction.
Is Agent Design an AI company?
Agent Design is an AI-native design and technology studio. AI-assisted tools may support research, exploration, prototyping, organization, production, and testing, while strategy and final creative judgment remain human-led.
Is Agent Design a marketing agency?
No. Agent Design focuses primarily on brand strategy, identity, websites, product interfaces, motion, design systems, and creative direction.
Where is Agent Design located?
Agent Design LLC is based in Dallas, Texas.
Projects
How does a project begin?
Projects usually begin with a consultation followed by a written proposal defining objectives, scope, deliverables, schedule, payment terms, and revision stages.
How long does a project take?
Timing depends on scope, content readiness, technical requirements, number of deliverables, review stages, and client response times.
How much does a project cost?
Pricing depends on project scope, complexity, deliverables, development, motion, content, integrations, schedule, and ongoing support.
Brand Identity
Do you refresh existing identities or only create new ones?
Both. Many engagements keep an existing name or mark and rebuild the visual system around it. The first stage of identity work establishes what is worth keeping.
What does a brand identity engagement include?
Depending on scope: logo systems, typography, color, graphic language, image direction, motion principles, and practical brand guidelines documented for real-world use.
Websites
Do you use templates?
Reusable technical components may be used where appropriate, but a custom engagement does not use a generic public-facing template as its final visual design.
Is SEO included?
Website projects may include technical SEO foundations, metadata, content hierarchy, internal linking, sitemap structure, performance, and accessibility. Search rankings and traffic are not guaranteed.
Can we edit the website ourselves after launch?
Where a content management system is part of the approved scope, editable areas are defined early so frequently changed content is manageable without a developer.
Product Design
Do you design new products or improve existing ones?
Both. Product engagements cover new interfaces as well as improvements to existing products: clarifying workflows, consolidating patterns, and redesigning high-friction screens.
Do you build the products you design?
Development work focuses on websites. For digital products, Agent Design delivers implementation-ready design and collaborates closely with your engineering team through handoff.
AI and Design
Does Agent Design generate all work with AI?
No. AI may assist selected parts of the process but does not replace strategy, typography, composition, interaction design, creative direction, client approval, or final quality control.
Do you design AI product interfaces?
Yes. AI interface design covers input patterns, processing states, output presentation, sources and citations, uncertainty, editing, approvals, and human control.
Rights and Deliverables
Who owns the final work?
Ownership and usage rights are defined in the applicable proposal or service agreement and may depend on full payment.
Are source files included?
Source-file delivery depends on the approved project scope. Third-party fonts, licenses, software, stock assets, and internal working files may be excluded.
Support
What happens after a project is delivered?
Handoff includes organized assets and documentation as defined in scope. Ongoing support, maintenance, or retained work is available under a separate defined agreement.
Refunds
Is there a 30-day refund policy?
Refund requests may be submitted within 30 calendar days of payment. Eligibility depends on work completed, deliverables provided, third-party costs, reserved production capacity, and the applicable agreement.
Make the next version unmistakably yours.
Tell us what you are launching, rebuilding, repositioning, or trying to make more distinctive.